Shipping

All orders will be packed and shipped within 1-2 business days.
The package will be delivered to a parcel shop and you will receive an email when the package is ready to be picked up.  

International orders

Unclaimed packages
Packages that are not collected within 7/14 days in parcel shops are automatically returned to Nava Copenhagen. We reserve the right to charge a handling fee of 14€ for uncollected packages to cover handling, administration costs and packaging. Please note that it is not considered use of the right of withdrawal if you do not collect your package or refuse receipt.

Import and customs clearance
All international orders may be subject to local taxes, duties, fees and charges levied by the destination country and are not included in the cost of the order. The recipient of the shipment is responsible for all import charges that may arise. Nava Copenhagen takes no responsibility for this.