- Never wear your jewelry when showering, bathing, or any other contact with water.
- Avoid wearing jewelry when doing physical work such as exercise, housekeeping ect.
- Never wear your jewelry when sleeping.
- Never expose jewelry to sobe, perfume, cremes, cleaning products ect.
- Always store your jewelry in a closed box, like our jewelry boxes, and do never store them in the bathroom or any other moist room.
List of countries we ship to:
- Denmark, Sweden, Norway, Germany, Faroe Island, Greenland, United Kingdom, Spain, Finland, France, Austria, Belgium, Czech Republic, Estonia, Greece, Hungary, Ireland, Italy, Lithuania, Luxembourg, Latvia, Netherlands, Poland, Portugal, Romania, Slovenia, Slovakia.
All orders will be shipped within 1-2 weekdays.
- Free shipping on orders over 450DKK. GLS shop delivery 1-2 days.
- GLS Shop delivery (39DKK). Shipping is 1-2 days. The package will be delivered to a GLS parcel shop. The package can be tracked and you will receive a text message and an e-mail when the package is delivered.
- GLS home delivery (65DKK). The package will be delivered to your address. If it's not possible for the carrier to deliver it to the address, it will be delivered to the nearest GLS parcel shop.
- Free shipping on orders over 67 EUR/500 DKK. Shipping depends on location.
- International orders within EU. Parcel shop 5,25 EUR/39 DKK. Shipping is 3- 5 weekdays. The package will be delivered to your nearest parcel shop. The package can be tracked and you will receive a text message and an e-mail when the package is delivered.
- International orders outside EU. (5,25 EUR/ 39DKK). Shipping is 7-10 weekdays. The package will be delivered to your mailbox, so make sure your name is on it.
OBS: This method cannot be tracked.
Packages that are not picked up at the parcel shop within 7/14 days will automatically be returned to Nava Copenhagen. We will charge a fee of 100 DKK/ 13.12 EUR for non-picked-up packages, to cover handling fee, packaging, and administration costs.
Please note that it won't be considered as a right of return if you do not pick up your package or refuse to accept the package.
Taxes & Duties
All international packages may be subjected to local taxes, customs, duties, and fees levied by the destination country and are not included in the cost of the order. The recipient of the shipment is the importer of record in the destination country and is responsible for all Import Fees. Nava Copenhagen is not responsible for this.
Every order will be packed in one of our jewelry boxes. Please note that multiple items will be packed in one jewelry box. If you wish to buy more jewelry boxes, please find it under products.
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Hvornår modtager jeg min ordre?
Du modtager din ordre indenfor 1-2 hverdage (DK ordrer).
For internationale ordrer kan det tage 3-10 hverdage. Se mere information om forsendelse her.
Hvilket materiale er smykkerne lavet af?
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